Shortcut Recorder is a free Cocoa control for easily capturing key combinations. It comes with an Interface Builder palette, it is customizable and resolution-independent, and it's already being used in applications. Thanks to its BSD license, you can use it too, and adapt it if you need to.
If there's a technical issue, the Shortcut Recorder discussion/development mailing list is your best bet. Subscribe before you send any messages to it or they won't go through.
For some other reason, you might want to contact Jesper, the initial creator.
Copyright © 2006—2013 all Shortcut Recorder contributors